Conflict Management
Why Your Family Meetings Aren’t Working
Why Your Family Meetings Aren’t Working (And How to Fix Them) By: Dr. Shay Harris-Pierre, LPC, CFT Estimated read time: 7-8 mins Download Audio Most enterprising families know they should be holding family meetings. They gather to discuss dividends, transitions, strategy, and the future of the enterprise. The hope is always that these meetings will bring clarity and alignment. Yet many families walk away from them frustrated. The same arguments resurface, tensions remain unresolved, and progress feels elusive. Why does this happen? Because family business conflict is rarely about a single issue. It sits at the intersection [...]
Dispute Mediation vs. Conflict Management: What’s the Difference?
Dispute Mediation vs. Conflict Management What's the difference? By: Continuity Advisors Estimated read time: 5-6 mins Download Audio Conflict is inevitable in any family enterprise. But when tensions arise, the way families approach conflict can make the difference between destructive outcomes and transformational growth. Too often, families and their advisors assume that dispute resolution approaches, such as mediation, are the natural path forward. But in our work with enterprising families, however, we’ve found that mediating simple disputes and managing the kind of conflict that happens in family enterprise are two very different things. Understanding the distinction is [...]
Podcast: Deconstructing Conflict in Enterprising Families
Podcast: Deconstructing Conflict in Enterprising Families Host Lisë Stewart of the Family Business Advisors Alliance sits down with Doug Baumoel, founder of Continuity Family Business Consulting and a recognized expert on conflict prevention and management in family enterprises. In this conversation, listeners will: Explore the spectrum of differences in family enterprises—from simple disagreements to systemic conflict—and why “best practices” often fall short in resolving them Understand the importance of the “family factor” in determining whether a family can move forward together Discover Continuity’s proven process for helping families prevent, manage, and heal from identity-based conflict Learn how Continuity collaborates [...]
Recognizing Passive Conflict in Enterprising Families
Recognizing Passive Conflict in Enterprising Families 7 Ways Passive Conflict Threatens Family Cohesion Download Audio By Dr. Shay Harris-Pierre Estimated read time: 3 mins In family systems where wealth, legacy, and decision-making are intertwined, tension doesn’t always speak loudly. It often has an insidious quality, showing up in patterns that are easy to overlook or explain away, but its seeming negligibility makes it that much more of a threat to family dynamics. Just because something is difficult to name doesn’t mean it isn’t shaping the room. We call this “Passive Conflict”. Families can operate for years with unresolved [...]
Webinar: Understanding and Managing Conflict in Enterprising Families
Webinar: Understanding and Managing Conflict in Enterprising Families Watch this webinar recording about managing conflict in family enterprises. Doug Baumoel, founder of Continuity and co-author of Deconstructing Conflict, reveals what truly drives entrenched, emotional disputes in family businesses. He debunks myths, explains key differences between conflict types, and shares how to match the right professional support to the problem—all grounded in over 20 years of experience guiding families through tough transitions. Key Takeaways: Learn Common Myths About Conflict: Doug dispels popular but harmful beliefs—like “conflict is good”—and explains why many common approaches actually backfire in family enterprises. Understand the [...]
Resolving Extreme Conflict in Family Enterprises
Resolving Extreme Conflict in Family Enterprises A New Model for Understanding and Addressing Conflict in Family Business Download Audio By Doug Baumoel and Blair Trippe Estimated read time: Approx. 12 mins Conflict is inevitable in family enterprises, where personal, professional and ownership interests interact. While healthy disagreements can lead to innovation and growth, conflicts that spiral into negativity and hostility pose serious risks to both the business and family harmony. For decades, the Thomas–Kilmann Conflict Mode Instrument (TK Model) has been a cornerstone for understanding and managing conflicts. However, it falls short in addressing the more extreme, emotionally-charged [...]
How to Engage a Family Business Consultant
How to Engage a Family Business Consultant Five essential tips to setup your consultative relationship for success Byline: Doug Baumoel Estimated read time: 3 mins At Continuity, we understand the paradox that families face when considering the prospect of hiring a family business consultant. Often, the very reasons why a family might benefit from such a consultant ─ lack of goal alignment among stakeholders, conflict, communication issues, or just being stuck ─ are the same reasons that prevent them from coming together in agreement to seek outside help. Drawing from my own experience when I was on the client-side [...]
Deconstructing Conflict: A Personal Approach to Family Business Consulting
Deconstructing Conflict: A Personal Approach to Family Business Consulting A Family Firm Institute interview with 2023 Interdisciplinary Award Winner Doug Baumoel, who transformed personal pain into a unique consulting methodology Editor’s note: This article shares highlights of a 16-minute podcast hosted by the Family Firm Institute (FFI), which we’ve embedded below, along with key excerpts. Estimated read time: 3 mins Continuity Family Business Consulting Founder Doug Baumoel isn't your typical family business consultant. Born into a family business that his father started in the basement of his home when he was 6 years old, he was [...]
Overcoming Family Business Conflict and Achieving Succession Success
Overcoming Family Business Conflict and Achieving Succession Success How one family resolved their differences and empowered a new CEO The Challenge Stakeholders in a family-owned construction business were in conflict over management succession, which created crippling conflict between family members. The founder, owner, and president of this company, Peter, wanted his daughter, Christine, to eventually succeed him as CEO. Peter’s brother, Jack, who was second-in-command at the company, rejected the plan to prepare his niece to become CEO and walked off the job, feeling angry and unappreciated for the value he had brought to the business. While Jack didn’t [...]
Venting With Purpose: How To Complain About Your Family
Venting With Purpose: How To Complain About Your Family Tips for complaining about family members and how best to respond Byline: Doug Baumoel Est. Read time: ~5 to 6 minutes In any family business, complaining about fellow family members is bound to happen. Our natural tendency as human beings is to focus on negative events. This negative bias leads us to complain—a lot. Ten good things may have happened at the office that day, but the one bad thing will get most of our attention. So, we will come home to complain about that one thing (and the one person [...]